Team Management & Leaders

Gail Ridings Gail Ridings
TallGrass Owner

For Gail, a balanced lifestyle is built around running a thriving spa business, becoming involved in the community projects, and enjoying friends and family. Some of her best times are spent with husband, Chuck, their dogs (Pepper, Nutmeg and Henry) and horses (Duke, Jack and Lady) enjoying the beautiful Rocky Mountain landscape on horseback and hiking trails.

Melissa RackliffMelissa Rackliff
Spa Director


You can contact Melissa directly at 303-679-4477 or Mel@TallGrassSpa.com

Melissa is a TallGrass veteran, so her feel for what our guests want and need is innate. All told, she has been working here for more than 11 years, with a few breaks in between. Over that time, she's picked up on the inner workings of the spa, inside and out, upside and down. That makes her the resident problem-solver. She's our go-to expert, beloved by our staff and the leader of the pack!

Michele AltonMichele Alton
Team Leader, Guest Relations

Michele's move to Colorado and choice to join the TallGrass team was purely a quality of life decision. "Colorado is where I belong," she says. "And, the people at TallGrass feel like a family." Her leadership role is a perfect fit because, having grown up in a military family, she is well acquainted with the challenges of responsibility, duty and integrity. Michele gladly shares her secret to taking care of oneself: "Who knows better than you where you need to be?"

Jane FaulknerJane Faulkner
Team Leader, Retail Department

From the time she went to camp in Colorado at the age of 16, Jane knew this is where she was meant to be. She's a former teacher and a retired flight attendant who found her niche in retail when she zeroed-in on her dream job at TallGrass. Jane has always used Aveda products and appreciates the company's philosophy of working with communities throughout the world.

Alesia ForrestAlesia Forrest
Team Leader, Accounting

Alesia is convinced the stars were perfectly aligned on the day she came to work at TallGrass. With 29 years of accounting on her resume, she'd be a great addition to any staff. But, when she walked into the TallGrass universe, she found the right fit at a place with an impeccable reputation that lights up people's lives. Even though accounting is a black and white business, Alesia is not your typical accountant. She's a colorful people person who loves to cook, entertain and take good care of people.

Heather GlennHeather Glenn
Team Leader, Esthetics Department

Nurturing her guests and educating them about natural skin care are Heather's passions at TallGrass. An esthetician since graduation from the Aveda Marquis Institute in 1998, Heather continues her professional education by seeking out new skin care techniques and advanced aromatherapy protocols. In her free time, she works as a makeup artist whose work has been featured in national publications.

Jody HeaneyJody Heaney
Team Leader, Nail Department

This is Jody's second stint as Team Leader of the Nail Department. So, she knew what the challenges and rewards were going to be. Managing a team of 11, Jody oversees day-to-day operations and makes sure everyone is updated on the latest trends and techniques. The nail room is a unique place in the spa, where service providers get to really know guests who come regularly every week or so, to relax with headphones or liven it up with girl talk.

Jen SchapiroJen Schapiro
Team Leader, Hair Salon Department

Jen always wanted to be a hair stylist and started design school while still in high school. A couple of decades later, she still has a passion for her career, especially when it comes to the continuing education that keeps her salon team fresh and excited. Jen's passion extends to her production of the annual TallGrass hair and fashion show, the style event of the Evergreen season and a successful fundraiser for area non-profits.

Kristina StefaniukKristina Stefaniuk
Team Leader, Laundry Department
and Lead MOD

Kristina manages a diverse team of unique individuals who range from high school students to semi-retirees, a variety of people and personalities that she calls the best team in the spa. They are responsible for the soft and fluffy robes, towels, sheets and blankets that are stocked in changing rooms, salons and treatment rooms. Making rounds throughout the spa, a team member can cover an average of two miles a day. They know. They've clocked it!

Wearing a second leadership hat, Kristina heads up the TallGrass MODs (Managers on Duty), two shifts each day of managers responsible for opening and closing the spa, resolving issues to everyone's satisfaction and making sure that customer service is always "awe and inspiring."

Sara Zutt and Christy ClarkSara Zutt and Christy Clark
Co-Team Leaders, Massage Department

Describing each other as "my best friend," Sara and Christy collaborate on the management of a staff of 15, bringing what they call a balanced dynamic to the Massage Department. Their buzzwords are synchronicity, natural grace and harmony. These soul sisters split some duties and share others, with the goal of ensuring all TallGrass therapists feel valued, supported and part of a team that delivers inspiring service to every spirit they are privileged to touch.